UNP Privacy and Data Policy

About this policy note

We take your privacy very seriously and are committed to protecting it. This privacy policy outlines the types of personal information we may collect from you, how we use it, and how we keep it secure. Please read this policy carefully to understand how we operate and how we protect your personal information.

What information do we collect?

We may collect personal information from you when you use our app, register for an account, make a purchase, or contact us. This information may include your name, email address, phone number, location, and payment information. We may also collect usage data to improve our app’s performance and enhance your learning experience using the UNP app.

Additional details regarding a fewl data points:

Full name – we take full user name, including first name and last name (if any), as you use in your official documents. We need this data to generate certificates of your learning achievements.

Email Address – we need your email address for learning-related communications, i.e. when your next class is scheduled, and app-related requirements like password rest.

Address – we need your address if we have to send you physical copies of your certificate or course material, recommend UNP meetups around your locality.

Photos – your photo is not mandatory. You can skip uploading your photo.

Device or other IDs – we do not track any of your your device-related data, like IMEI number, MAC address etc.

How do we use your information?

We may use your personal information to:

Provide you with access to our app’s features and services
● Improve our app’s functionality and performance
● Communicate with you about app updates, changes, or issues
● Provide customer support and respond to your inquiries
● Process your transactions and payments
● Recommend relevant courses to you
● Help you with a better learning experience using the UNP app
● Send physical copies of your certificate to your address
● Recommend UNP meetups in your locality

We may also use your personal information for marketing and promotional purposes, but we will always obtain your consent before doing so.

How do we protect your information?

We use industry-standard security measures to protect your personal information from unauthorised access, theft, or disclosure. We also limit access to your personal information to authorised personnel only.

Do we share your information with third parties?

We may share your personal information with third-party service providers who help us deliver our app’s features and services. These providers are required to keep your personal information confidential and secure. They are bound by our contractual agreement to do so.

We may also disclose your personal information if required by law or to protect our legal rights, property, or safety.

Your Rights

You have the right to access, modify, or delete your personal information at any time. You may also withdraw your consent for us to use your personal information for marketing and promotional purposes.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at reachout@unp.education. We will respond to your inquiry as soon as possible.

Changes to Our Privacy Policy

We reserve the right to modify our privacy policy at any time. Any changes will be reflected on this page, so please check back periodically for updates.