UNP Privacy and Data Policy

About this policy

At UNP Education, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to keep it secure. Please review this policy carefully to understand our data practices.

1. Information We Collect

We collect personal information when you interact with our platform, including when you:

Provide you with access to our app’s features and services
● Register for an account
● Use our app or website
● Make a purchase
● Contact us for support

The information we collect may include:
● Full Name: Required for issuing learning certificates.
● Email Address: Used for communication regarding classes, notifications, and account management.
● Phone Number: Used for important notifications and support.
● Payment Information: Required for processing transactions (securely handled by third-party payment processors).
● Usage Data: Collected to enhance app performance and improve user experience.
● Photos (Optional): You may choose to upload a profile photo, but it is not mandatory.
● Device Information: We do not collect sensitive device identifiers like IMEI numbers or MAC addresses.

2. How We Use Your Information

We use your data for the following purposes:

● Providing Services: Granting access to courses and learning resources.
● Improving Performance: Enhancing our app’s functionality based on usage analytics.
● Communication: Sending class reminders, important updates, and responding to inquiries.
● Support & Transactions: Processing payments, resolving technical issues, and offering assistance.
● Personalization: Recommending courses or UNP meetups relevant to you.
● Marketing & Promotions: We may send promotional messages, but only with your consent.

3. Data Protection & Security

We implement industry-standard security measures to safeguard your personal data from unauthorized access, loss, or disclosure. These include:

● Encryption & Secure Storage: Your data is encrypted and securely stored.
● Access Control: Only authorized personnel have access to your information.
● Third-Party Compliance: Any third-party service providers we work with must adhere to strict data protection standards.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

● Trusted Service Providers: Third-party vendors (e.g., payment processors, hosting services) that help us operate our platform.
● Legal Authorities: If required by law, or to protect UNP’s legal rights and user safety.

All third parties are contractually required to keep your data confidential.

5. Your Rights & Choices

You have the right to:

● Access your personal information.
● Modify or Correct inaccurate data.
● Request Deletion of your data, subject to legal and operational requirements.
● Withdraw Consent for marketing communications at any time.

To exercise these rights, contact us at learn@unp.education.

6. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via our website or email. Please review this page regularly for updates.

7. Contact Us

For any privacy-related questions or requests, reach out to us at: 📧 Email: learn@unp.education